Returns

RETURNS CRITERIA

Should you not be satisfied with your order, you have 30 days from the date of delivery to return this for an exchange, full refund or gift voucher credit. All exchanges will be credited once received and you can reorder the exchangeable item via our website. Please note returns for refunds have £4.99 deducted from the final refund amount to cover the cost of return postage. 

The items in your order must be in an identical condition to when delivered in order to be eligible for return or exchange. This means as new, unworn (except for trying on for size), unaltered and with its original packaging. 

Returns that do not meet these criteria will be refused.

To arrange a return please contact thepeachyqueencompany@gmail.com with your order number and reason for return. Please also contact us if your return is taking longer to process.